• RENTAL AGREEMENT

      1. THE RENTAL PRICE INCLUDES:
       VAT-20%

       Unlimited run in kilometers.

       Substitutional car. Delivered in 24 hours if the hired car breaks down.

       Road tax for the territory of Bulgaria - An active Vignette sticker.

       Car Insurance "Citizen's responsibility" with insured seats in the car (required by traffic police).

       Standard CDW Insurance - this is a standard insurance against damages caused by a crash accident. The renter’s responsibilities are reduced to the amount of the deposit.

       Standard TP Insurance - Standard insurance for damages caused by an attempt to steal the car or in case of a car theft. With this type of insurance, the Renter's responsibilities are reduced to the amount of the deposit. It is active only if a protocol from traffic police is presented and the car keys and documents are given back.


      2. THE CAR RENTAL PRICE DOES NOT INCLUDE:

      - The spent fuel amount. The car is given and returned with a full tank or an amount of fuel which is marked on the contract. Returning the car with less fuel, the renter must pay the company the difference, calculated by the tank's size information, the current level of the fuel and the current petrol prices at the day of return.

      - Tickets and other fines given by the Authorities to the renter, regarding the Traffic Law of The Republic of Bulgaria, or other countries, while driving the car outside the Bulgarian borders.

      - Road taxes when driving outside the borders of Republic of Bulgaria, highways, ferry taxes and taxes for crossing a bridge.


      3. GENERAL TERMS AND CONDITIONS:

      3.1 The musts for the renter:

      - The renter must provide the company with a valid driver’s license document for B category, which has been issued not less than 3 years before the date of the car’s hiring.
      - The renter must be 21 years of age by the date he is taking the car and must prove so, by providing the company with an active ID card or an International Passport.
      - If the above two conditions are not kept, the company has the right to refuse giving a car or to request a double amount of the deposit and an additional charge “Young Driver” of 6 EUR a day.

      3.2 Renting Period:
      -The minimum renting period is 24 hours.
      -The maximum renting period is unlimited, but always multiple of 24 hours.

      3.3 Conditions of rental cars way of using

      - The renter has no right of allowing another person to drive the car, unless the person is registered in the contract as an additional driver
      - Additional driver’s registration is done after paying a fee of 1 EUR a day for the whole period of the contract.
      - Driving the car outside the road areas is strictly prohibited.
      - Exceeding the maximum number of passengers and also overweighting the car with luggage is strictly prohibited as well.
      - The car’s usage for transportation of dangerous cargos, or teaching someone how to drive, taking part in street racing events and others, which are not a part of its general designation are strictly forbidden and chargeable. 
      - Using the car with fuel, different than the one mentioned in the contract is also forbidden and chargeable.
      - Smoking in the rental car is absolutely prohibited.

      3.4 Standard Car Insurances:
      - Citizen’s responsibility covers damages caused to third party members in case of an insurance event;
      - Standard CDW insurance. With this type of insurance, the responsibility of the renter in case of damages caused to the car in case of a crash accident is limited to the amount of the deposit. This is active ONLY IF the renter shows a protocol issued by traffic police. The insurance is not active if the renter is under the influence of alcohol, drugs and other opiate substances and if breaking the traffic law and if driving the car outside the main and secondary roads of the country (off road routes, forests, etc.).
      This insurance DOES NOT cover damages over the tires, rims, chassis and the interior of the car.
      - Standard TP insurance. This type of insurance the responsibility of the driver in case of a theft or a theft attempt is limited to the amount of the deposit (this means that the deposit is held by the company and is NOT being refunded to the renter after returning the car.). The insurance is active only if the renter provides the renting company with a protocol, issued by the police and the keys and documents of the car. If the car is stolen with the keys or the documents of it, being inside, this insurance is again inactive.

      3.5 Additional Insurances:
      -Super CDW&TP – This add on to the standard car insurance frees the renter completely from responsibility in case of crash accident damage caused to the car, theft or a theft attempt. This is active ONLY IF the renter provides the renting company with a document for the damages caused issued by traffic police and to return key and documents, which is mandatory. The insurance DOES NOT cover damages caused to the tires, rims, chassis and the interior of the car.
      Price - 4 EUR a day.

      - AI - "Additional Insurance" - frees completely the Renter from damages caused to the tires, rims and chassis.
      Price - 3 EUR a day.

      - Super Cover - "Super insurance" - Includes the mentioned Super CDW&TP plus AI.
      Price - 5 EUR a day.

      THE ADDITIONAL INSURANCES ARE INACTIVE IF THE DRIVER IS UNDER THE INFLUENCE OF DRUGS, ALCOHOL AND OTHER OPIATE SUBSTANCES, IF THE RENTER BREAKS THE TRAFFIC LAWS AND IF USING THE CAR OUTSIDE THE ROAD AREAS, IF LACKING A PROTOCOL, ISSUED BY TRAFFIC POLICE AND IF NOT BEING ABLE TO RETURN THE CAR’S KEYS AND DOCUMENTS TO THE COMPANY. NEITHER OF THE INSURANCES MENTIONED ABOVE DOES NOT COVER DAMAGES CAUSED TO THE INTERIOR (UPHOLSTERY, DASHBOARD, SEATS, FACINGS, TRUNK, ETC.)!!

      3.6 Deposit:
      - When renting a car, the renter pays a deposit. The deposit’s amount varies from the amounts of 200 up to 350 EUR, depending on the car’s class and the amount for this specific class, according to the company’s pricelist. 

      - In cases where the renter does not meet the age requirements and the required experience, the deposit’s amount is double. Double deposit amount is also paid, when the renter is going on a trip beyond the borders or the country.

      - The deposit is an assurance that the renter is going to carefully follow the terms and conditions, regarding the usage of the rental car and will serve as a compensation to the company in case of damages being caused to the car, which are not covered by the standard insurance. Also, in cases where the renter hasn’t bought an additional insurance package, the deposit or a part of it are considered the responsibility of the renter in case of damages cause by a crash accident, car theft, or an attempt of theft.

      3.7.Travels beyond the borders of Republic of Bulgaria.
      - Such travels are possible in the EU countries, Serbia, Macedonia, Montenegro and Turkey, only if requested in advance.

      - The time required to issue the documents needed for a trip abroad is 7 days. The price for visiting 1 country is 50.00 €. The price for each additional country is 25.00 €
      - When travelling beyond the borders of Republic of Bulgaria, the amount of the deposit is doubled.


      3.8 Car delivery when the car is going to be returned in a different location.
      - Prestige Autorent Ltd. provides a delivery and a pick up free of charge for the following populated areas and resorts: Sofia, Sofia Airport, Burgas, Burgas Airport, St. Vlas, Sunny Beach, Kosharitza, Nessebar, Ravda, Aheloy, Pomorie, Chernomorets and Sozopol.

      - If requested in advance, it is possible to get a car delivered or picked up in areas, where Prestige Autorend Ltd. does not have an office. In that case, we apply the following charges:

      Location

      Price

      Location

      Price

      Varna

      35

      Albena / Golden Sands

      50

      Obzor / Byala

      25

      Plovdiv

      50

      Duni / Kavatsi

      25

      Borovets

      40

      Primorsko / Tsarevi

      35

      Bansko

      50

      Ahtopol / Sinemorets

      45

      Pamporovo

      80


      - When returning a car in an area, different than the delivery area, these are the following prices:

      Renting

      Returning

      Price

      Renting

      Returning

      Price

      Burgas

      Sofia

      100

      Sofia

      Burgas

      100

      Burgas

      Varna

      35

      Sofia

      Varna

      135

      Burgas

      Plovdiv

      80

      Sofia

      Plovdiv

      50

      Burgas

      Duni / Kavatsi

      25

      Sofia

      Bansko

      50

      Burgas

      Primorsko / Tsarevo

      35

      Sofia

      Pamporovo

      80

      Burgas

      Ahtopol / Sinemorets

      45

      Sofia

      Borovets

      40

      3.9 Additional Equipment:
      -
      Prestige Autorent offers a wide range of accessories ( GPS- Navigators, 4G-Modems, Child and Baby Seats, Snow Chains and others)
      - To rent an accessory, the customer is charged once or daily amounts. The description and the pricelist you can find
      here.


      3.10. Accept and return of the car
      - The car is returned to the owner in a superb technical condition, clean and equipped by the terms of the Traffic Law and the requirements of it. 

      - The renter and the owner do a survey over the car and include everything in notes, regarding the car's condition in the following fields in the car rental contract.
      - The owner gives the renter a copy of the car rental contract and all of the documents for the hired car needed for it to move legally along the roads of the country and outside it, if such a trip has been mentioned earlier.
      - The car must be returned by the renter in the arranged time and place in the same condition as he received it. The renter and the owner are doing a survey of the car and if there has been no damage done to the car, the full amount on the deposit is being refunded to the customer. In case of damages being caused to the car, or lacking items, a protocol is being created and signed by both sides. In such case, specific sums are being held from the deposit amount to pay for the damages and the lacking items' restoration taken by the company's price list, depending on the insurance package used. If the car is returned to the owner in a dirty state, 10 EUR are taken from the deposit for its cleaning and washing.
      - If the deposit is an amount that is blocked on a credit card which belongs to the renter, he himself agrees and allows the owner, by signing this protocol for damages and lacking items, to keep the amount to cover the damages and to restore the lacking items.
      - When returning the car later than the arranged time, mentioned in the contract, the renter pays the following additional taxes:

      * Up to 1 hour - pays nothing.
      * From 1 to 8 hours - 50% of the car rental price.
      * From 8 to 24 hours - 100% of the car rental price.

      - When hiring or returning a car in non-working hours (from 19:00pm to 09:00am local time GMT +2) the customer must pay 20 EUR.

      3.11 Prices and Payment:

      - When renting a car, the renter pays an obligatory road tax, the cost of which is 3 EUR once, for the whole period of the contract.
      When receiving the car, the renter pays the complete amount on the deposit, the rent, the road tax, the additional services and accessories, as well as the additional insurance pack which the customer choses.
      - Payments can be made cash, by a credit or a debit card and by a bank transfer.
      - Amex cards are not accepted.


      3.12 Cancelling a reservation and preliminary cancellation of the contract.


      - Confirmed and paid in advance reservation may be cancelled or changed free of charge only if announced up to 72 hours before the renting period begins.
      - If the mentioned above is not done, a charge is being accumulated and it is equal to 15% of the whole renting price, but not less than the car’s renting price per day.
      - When cancelling the rent preliminarily, the renter pays the following forfeit amount depending on the remaining renting days:

      * 1 to 6 days – the price of a single day rent;
      * 7 to 13 days – the price of two days rent;
      *14 or more days – the price of 3 days rent;

      3.13 Substitutional Car
      - Substitutional car. Delivered in 24 hours if the hired car breaks down as a result of manufacturing fault and/or details’ runout, caused by natural reasons. The substitutional car is from the same or a higher class. In this case, the period of the car rental contract is increased by the time needed for the swap.
      - In case of a car accident, regardiess of whose guilt it is and the subsequent inability tu use the vehicle, the Lessor shall not have to refund the paid from the Renter or part of it.

      3.14 Accessories, documents or car keys loss
      -
      If the renter loses the car keys or documents, he pays a fine which is a 100% of the
      deposit’s amount.
      - If losing the airport entry ticket, the customer pays the parking tax and the fine for a lost ticket, according to the current airport’s pricelist.
      - If losing or damaging accessories (GPS Navigator, baby or a child’s seat etc.), the customer pays the amount, which can be seen in the company’s pricelist, which is a part of the damages and losses protocol of the company.

      3.15 Responsibilities of the renter in case of a crash accident, car breakdown or theft:

      - In case of a crash accident, car or car parts theft, damages caused to a car on a parking lot or in case of a blaze. The customer must secure the accident site and instantly inform the owner and the National Emergency Calls Centre at 112.

      - The renter must completely cooperate to the Authorities such as Police, Traffic Police, Ambulances and others that have arrived and to present all facts, evidence and circumstances that he is aware of.

       

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